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| Computer support - 1 yr, 3 mnths or 2 mnths | | Print | |
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TERM:Short term: 1 year possible extension to 2 years
POSITION TITLE:Computer Systems Support / Mentor
LANGUAGE GROUP:Cross sector: Khmer, Brao, Kavet, Tampuan and Krung
LOCATION:Ratanakiri, NE Cambodia
ACCOUNTABLE TO:Project Manager
PURPOSE OF POSITION:
The primary purpose of this position is to develop computer systems within the project. This will include support and enhancement of the infrastructure (currently a mixed environment of pc's and Mac) and development of database systems using MS Access. This is a short term post with a requirement to train a local staff counterpart to support the systems after completion of this term.
GENERAL RESPONSIBILITIES The RIDE project has both PC's and Mac computers in a networked configuration; the primary focus of this role is the PC's but the Macs have to be able to file and retrieve all documents to the PC Server. The main focus will be Implementation and enhancement of computer standards regarding software use, document filing structure, archiving, installation of new machines etc. There are specific requirements for implementation of an NFE monitoring system which would be written in MS Access and a personnel system which is a purchased piece of software.? Along with this a document management system would be desirable.? The environment in Ratanakiri is aggressive towards computers; moving from extremely dusty to 98% humidity. This results in a number of crashes and rebuilds of PC's and a fast and efficient way of doing this is required. The philosophy of the project is to mentor local staff to enable them to continue to support the systems that have been put in place. The role would therefore require that the applicant was able to work closely with a local staff member at all times. This may be a challenge as English communication skills in local staff are not of the highest standards. A benefit but not a necessity would be the ability to train small groups in the use of Word and Excel. If the person is not able to create MS Access applications they must be able to manage the process of recruiting and managing a consultant to create those applications. The person in this position is expected to participate in the life and organization of ICC Ratanakiri
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